Customer Service Specialist at American Marketing Association – Remote Opportunity Freelance NEW

About the Company

The American Marketing Association is the leading global professional marketing association and the essential community for marketers worldwide. With 70 chapters and a presence across 350 college campuses, the AMA supports students, professionals, executives, and academics. The organization publishes five premier scholarly journals and delivers industry-leading conferences, certifications, and professional development programs. If you are applying for the Customer Service Specialist at American Marketing Association, you are joining a mission-driven organization that shapes the future of marketing.

Job Details

This is a remote hourly temporary role for three months, with the intention to convert to full-time after 90 days. The role starts at up to 30 hours per week and increases to 37.5 hours weekly after conversion. The hourly rate is $22.00 per hour. Applicants must reside in approved U.S. states.

Who Can Apply

• 6–12 months of Salesforce CRM experience in customer service
• 2–3 years of direct customer interaction experience
• Strong communication skills and comfort with remote work

Job Type

Temporary (3 months) – Remote – Potential Full-Time

Salary

$22.00 per hour

Job Information

Job Title: Customer Service Specialist

Company: American Marketing Association

Location: United States (Remote – selected states only)

Hours: 30–37.5 per week

Requirements

Experience using Salesforce, excellent written and verbal communication skills, ability to manage multiple cases, technical adaptability, and a customer-first mindset.

Language Requirements

Fluent English required.

Benefits

• Fully remote flexibility
• Flex Fridays (no internal meetings after 12 PM)
• Paid vacation and 13 paid holidays
• Medical, dental, and vision plans
• 403(b) retirement plan with employer match

How to Apply

Apply officially through the American Marketing Association careers page. Only official applications will be considered.

Important

Candidates must reside in approved U.S. states. Non-U.S. residents cannot be considered.