Technical Support Engineer Job at CivicPlus, LLC Freelance

About the Company

CivicPlus, LLC is a leading technology company that supports local governments with innovative digital solutions. The company focuses on improving communication between municipalities and residents through reliable and user-friendly platforms.

Job Details

In this Technical Support Engineer role, you will work as a Technical Support Engineer, responsible for delivering professional technical assistance and ensuring customer satisfaction across all CivicPlus products.

Who Can Apply

• Applicants with technical support or IT experience
• Strong communication and troubleshooting skills
• Ability to document issues clearly and accurately

Job Type

Full-time / Remote

Salary

From $20 to $27 per hour based on experience.

Job Title

Position: Technical Support Engineer

Company: CivicPlus, LLC

Job Type: Full-time

Location: United States

Requirements

Experience in technical support, troubleshooting software issues, working with ticketing systems, and understanding product integrations. A degree in relevant technology or equivalent experience is preferred.

Language Requirements

English – Professional proficiency

Benefits

• Career growth and learning opportunities
• Healthy work-life balance
• Supportive and collaborative virtual team
• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan and flexible time off

How to Apply

Visit the official website of CivicPlus, LLC and complete the online application form.

Important

Apply only through the official website of CivicPlus, LLC and do not pay any fees.